- ACE must have your phone number associated with your account number.
- Can use the same phone number for multiple accounts.
- Message and data rates may apply.
- Click here to setup or manage your text notifications.
- If your phone number is already associated with your account, our automated voice system will know where the outage is based on your caller id.
- If you are calling from another phone number, please enter the account number or leave a voicemail. Our agents are monitoring our system 24/7.